FAQ / Help
Eiger tempered glass is 9 times stronger than standard glass and provides an excellent level of protection for your device. Unlike standard glass which shatters into shards when broken, tempered glass fractures into small pieces. The tempering process used to make our glass makes it safer, stronger and more scratch/impact resistant than standard glass.
Most phone cases will work with Eiger GLASS screen protectors, however some rugged, protective cases that have a screen bezel can cause issues. If you are unsure, please contact us here and we will advise.
All in-stock items will ship same working day, if your order is placed before 12pm. We ship Monday-Friday. The delivery time is for information purposes only and is not binding.
We offer the below delivery options at checkout:
- Swiss Post
Standard shipping (Swiss Post) – CHF 5.00
Your order will be confirmed via email to the email address provided when the order is placed. If you have not received this email, please contact us here.
You can return any item(s) purchased from eigerprotection.com for any reason within the first 14 days from the day after the date of delivery. You can submit a return request or a right to cancellation in writing by contacting us here. We will gladly exchange your product (equal or lesser value), or give you a full refund (minus any delivery charges). The returned item(s) must be sent back in its original packaging and returned in the same new condition as when it was sold to you, including all packaging, accessories and manuals. Your only cost for returning the item(s) is the cost of shipping it back to us.
If you purchased the item(s) from an unauthorised reseller or distributor and the product is defective, please return the product to the reseller for an exchange or refund.
If you wish to make a Warranty Claim, please visit our Warranty page.
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